top of page
  • CAN I DO AN EXCHANGE ON MY HAIRPRODUCTS ON BLACKFRIDAY
    ALL BLACK FRIDAY SALES ARE FINAL. NO RETURNS, REFUNDS OR EXCHANGES WILL BE ACCEPTED ON PURCHASES MADE DURING THIS PERIODE.
  • What is raw hair?
    Raw hair is 100% unprocessed hair that is collected from one donor. It has never been chemically processed or had any heat applied to it. Raw hair comes in its natural state, unlike virgin hair. This is the highest quality on the market. Raw hair is very natural looking and blends very well with your own hair. Raw hair has not been steamed processed or chemically altered in any way and will behave just like human hair growing out of your hair. This is why Raw Hair requires more love, care, and attention.
  • Bone straight hair VS Natural straight hair.
    Bone straight hair and natural straight hair may appear similar at first glance, but they different in their texture and how they are achieved. Bone straight hair: This term usually refers to hair that has been chemically straightened or relaxed. It results in hair that is pin-straight, often with a glossy finish. •Natural straight hair: This refers to hair that naturally grows straight from the scalp without the need for chemical treatments. It tends to have a softer texture and may have slight bends or waves, but overall, it maintains a straight appearance without chemical intervention.
  • What is natural wavy hair
    Our natural wavy texture has a slight wave pattern that can be curled or pressed to bone straight. Once you shampoo and condition your extensions it will return to its original texture since this hair is pure and completely unprocessed. This texture is perfect if you want to curl of crimp your hair.
  • How long does raw hair last?
    With proper care it can last up to 5 years but remember it is determined by how well the hair is taken care of. Treat the hair as if it were you own hair.
  • Can I bleach/dye the hair?
    Glitzluxurioushair can take bleach very well as our hair is 100% unprocessed raw human hair. It is best to keep bleached or colored hair conditioned and moisturized so it will not become dry (use a professional colourist or hairstylist). PLEASE NOTE : If you want to bleach your hair to a 613 colour we recommend to purchase our natural straight bundles to achieve this. However our silky straight bundles can still be bleached to very high levels.
  • How many bundles do I need?
    12"-16" 2 Bundles , 18"-24" 3/4 bundles 26"-32" 4 Bundles 34"-40" 5 Bundles
  • How do I maintain my glitzluxurioushair?
    Shampoo & condition hair at least every two to three weeks. It is best to squeeze out excess water onto your hair and let your hair air dry. Avoid using products that contain harmful ingredients such as alcohol and sulfates, as it affects the natural state of the hair. We recommend using water based products if you desire to add moisture to your hair. Shampoo and conditioners recommendations: Redken Frizz dismiss shampoo and conditioner Nexxus Therappe shampoo and conditioner Sunsilk shampoo and conditioner ( purple shampoo ) WE DO NOT RECOMMEND SILICON MIX SHAMPOO AND CONDITIONER.
  • Do you currently offer BUY NOW PAY LATER OPTIONS?
    At the moment we dont.
  • Do you ship internationally?
    Yes, we do. All international orders are shipped via DHL and UPS.
  • Do you guys provide physical pick-ups?
    At Glitzluxurioushair, we understand that some customers may prefer physical pickups for their hair extensions. While we primarily operate as an online store, we do offer the option for physical pickups in certain circumstances. If you are interested in arranging a physical pickup, please contact us directly to discuss the details and availability. But we exclusively rely on shipping services to deliver our high-quality hair extensions directly to your doorstep. We take great care in securely packaging and shipping all orders to ensure they arrive in pristine condition and in a timely manner.
  • Why are some of the Laces and Bundles sold out on the site?
    Due to the fact that our raw hair is ethically collected from healthy donors, it takes our team some time to collect the hair, wash it, weft it into bundles and ventilate the laces. Unfortunately, this process is tedious and requires us to operate on a restock system. We encourage you to use our “NOTIFY ME WHEN AVAILABLE” under each product to be the first one to know when it is back in stock or sign up to our newsletter.
  • How long will it take to process my order?
    It will take 3 to 7 business days to process and ship your order regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. Feel free to email us if you have any quistions regarding shipping at info@glitzuxurioushair.com
  • Refund and returns.
    We do not accept returns.Please ensure that you are ordering the correct lengths and quantities at checkout.
GLH_HEADER_FAQS.png
bottom of page